Eastern Glass Block - What We Value

Eastern Glass Block is dedicated to provide products and systems to make our customers’ homes and businesses more secure and beautiful, however, we strive for much more than that! What is it that makes us unique? What do we value?

• We value honesty and integrity – This is our foundation. The “right thing” to do is not always the easiest thing to do. We need to admit our mistakes and be accountable to learn from them. We must be honest and live up to the trust our customers have shown in us. 
   
• We value our people who are challenged to constantly get better – We are choosy in our hiring process but believe our real strengths begin after someone has been invited to join our company. What do we do?
   
• We believe in providing the opportunity for any person to lead. Leadership is taught and encouraged throughout the company. This is not just activity for the top of the organization. 
   
• We value fast technologies – We need our systems to be fast and efficient to give our customers timely answers. 
   
• We value “human touch” - There can be no substitute for people who care. “You don’t care how much we know until you know how much we care.”
   
• We value our community – We recognize that we are privileged to live in the United States and are responsible to commit our time and resources to “give back” to socially responsible causes. 
   
• We value honest feedback – It is only through feedback and self- evaluation from our customers and our people that we can focus on getting better. 
   
• We thank you for considering Eastern Glass Block and look forward to the opportunity to be of service to you!
  
  
  Sincerely,
  
  Ronald T. Clelland
  President